If you have a question or need help, please send an email to the customer service team at the Contact Us page. You can also email askdeliver@jsi.com. The customer service team will answer your question, or they will route your request to the right person. If you have a technical problem, explain the problem and include the URL of the page where the problem occurred and information about your operating system and browser version. This website is optimized for Internet Explorer 6.0 and Mozilla 2.0.
To get help, leave a message at our customer service line in Washington, D.C., at 703-310-5211, Monday through Friday 8:30 AM to 5:30 PM, excluding U.S. holidays, and a person will contact you within one business day. If you need immediate assistance, please call our main number at 703-528-7474.
