The USAID | DELIVER PROJECT, a U.S. Agency for International Development (USAID)-funded project, working with national and international partners, increases the availability of essential health supplies to clients and customers around the world by—
ensuring transparent and cost-effective procurement and delivery of commodities
strengthening and integrating national and international supply chains
creating more supportive national and international legal, regulatory, and policy environments
increasing coordination, commitment, and collaboration for commodity financing, procurement, and delivery
leveraging local resources to plan, procure, and deliver supplies
enhancing the availability and use of information for supply chain planning and monitoring.
Our motto—No Product, No Program—is a reminder that health programs cannot operate successfully without a full supply of essential commodities. The project encourages policymakers and donors to support logistics as a critical factor in the overall success of their health care mandates.
Implemented by John Snow, Inc., the project responds to the dynamic environment of field programs by focusing on the following key objectives:
Supply Chain Management: Improve and strengthen in-country supply chains and their environments, with a special emphasis on local institutions and host country professionals.
Commodity Security: Collaborate with global and regional partners to increase their awareness of, and commitment and ability to strengthen, national commodity security—ensuring the long-term availability of health commodities.
Procurement Services: Support USAID’s procurement system, as well as provide direct procurement services for health commodities. The project designs, develops, strengthens, and, on request, operates safe, reliable, and sustainable supply systems that provide a wide range of affordable essential health commodities, including drugs, diagnostics, and supplies to clients in country programs. The project’s technical support strengthens all aspects of in-country supply chains: forecasting, procurement, distribution, management information systems, quality assurance, storage and infrastructure, and medical waste disposal.
The USAID | DELIVER PROJECT works on a range of health commodities, including contraceptives and condoms, essential drugs, as well as select commodities for HIV/AIDS, malaria, maternal and child health, infectious diseases, and avian influenza (AI).
The project currently supports USAID’s efforts to improve product availability through three task orders.
Task Order 1 (TO1) supports USAID’s bureaus and missions by strengthening integrated in-country supply chains and the environments in which they operate. TO1 promotes improved regional and global commitment to, collaboration with, and financing for long-term contraceptive availability. The task order also supports USAID’s Central Contraceptive Procurement operations and provides direct procurement services for a range of essential health commodities. Task Order 2 (TO2) supports USAID’s Avian and Pandemic Influenza Preparedness and Response Unit. TO2 objectives include procuring commodities; and establishing and operating a secure and reliable global distribution system to store, transport, rapidly deliver, and track in-country distribution of current and future USAID Avian Influenza International Stockpile (USAID AI Stockpile) assets. Under this task order, the USAID | DELIVER PROJECT will establish a comprehensive management information system to provide current information about all aspects of the AI global distribution mechanism.
Task Order 3 (TO3) supports the President’s Malaria Initiative (PMI) and USAID’s malaria procurement and supply chain requirements. This task order provides USAID with a worldwide mechanism to support the President’s Malaria Initiative and USAID’s goal of reducing the burden of malaria, especially in Africa. To help assist USAID in its implementation of malaria prevention and treatment programs, TO3 will procure, manage, and deliver high-quality, safe, and effective malaria commodities. TO3 will strengthen in-country supply chains by improving logistics management information systems, enhancing forecasting and procurement planning, developing efficient distribution systems, and identifying resources for procurement and supply chain operations.
The project is committed to a customer-oriented approach with a focus on the project’s goal: improved availability of essential health supplies for the client at the end of the supply chain. The project emphasizes staff diversity to reflect the clients it serves; capacity building of local partners to ensure that the project’s work is increasingly done by local or regional staff and organizations; and partnerships with local, regional, and global organizations to leverage the strengths of existing organizations and to add value to their efforts. The project encourages and promotes innovation, learning, accountability, and transparency in its own operations and those of its partners.
The USAID | DELIVER PROJECT is the follow-on project to the DELIVER project and the Family Planning Logistics Management (FPLM) projects which, from 1986 to 2006, facilitated the improvement of logistics systems for family planning, reproductive health, and other preventive and curative health programs in more than 30 countries.
Expertise
The project’s expert advisors provide technical assistance and training to public health program stakeholders to ensure that they can perform the essential tasks needed to move products efficiently along the supply chain from manufacturers to users. These include bringing supply chain and service delivery considerations to the product selection process; accurately forecasting the type and quantity of commodities needed to meet customer demand; securing the necessary financing to purchase them; procuring them from quality sources; and delivering them to all health facilities that dispense them. Just as important, the project encourages policymakers and donors to support logistics as a critical factor in the overall success of their health care mandates.
The project is headquartered in Arlington, Virginia, and has field offices throughout the developing world. The project’s staff of more than 200 professionals includes experts in supply chain management, reproductive health, HIV/AIDS, management information systems, monitoring and evaluation, information technology, forecasting, demography, drug management and procurement, transportation, warehouse management, financial analysis, pharmacology, injection safety and waste disposal, advocacy and communications, organizational development, and performance improvement.
